Knowledge Management Becomes a Key Resource on the Shop Floor

Increasing product variety, shorter product life cycles, and the ongoing shortage of skilled workers present new challenges for manufacturing companies. DE software & control GmbH relies on digital worker assistance systems to increase productivity, quality, and competitiveness.

The Challenge: Companies are losing valuable production knowledge due to demographic change. Employees frequently work with outdated work instructions, while improvement suggestions from the shop floor are rarely documented. This leads to time-intensive onboarding of new employees and increased error rates.

The Solution: The workstAItion 5.0 system combines classic work instructions with AI-supported technology. By integrating Large Language Models (LLMs), static information delivery becomes a dialogue-capable system. Employees can ask questions and receive context-related answers in their language – as text, images, or videos.

The Benefits:

• Automatic personalization of work instructions
• AI chatbot as an interactive feedback channel
• Automated creation of multilingual instructions from video training sessions
• Process safeguarding through connected devices (pick-by-light, cameras, test stations)
• Seamless integration into existing ERP, MES, and PLM systems

“Knowledge and information are becoming the central resource in production,” explains Friedrich Steininger, Managing Director at DE software & control. The solution transforms information delivery from a one-way street into an adaptive, learning system.

You can read the article here (German): ITProduction Connected Worker in der Industrie